Purpose of the Privacy Statement
Ornua Ingredients UK Limited and its subsidiaries and affiliates (“Ornua”, “us” and “we”) respects your right to privacy in relation to your use of our website, official social media pages controlled by us and any other form of electronic communication which we use to communicate with you (together the “Sites”). This Privacy Statement sets out how we safeguard any information which you disclose to us or which may be collected by us via the Sites. Any personal information which you volunteer to Ornua will be treated in accordance with this statement and the terms of all applicable laws which may be adopted in your country of residence from time to time.
Your Consent to this Privacy Statement
Collection and Use of your Personal Information
When using the Sites you may have an opportunity to provide us with personal information which can identify you, such as your name, email address, home address, telephone number, social media account ID etc. This includes, for example, information you provide when you participate in social media functions on a Site, enter a competition, promotion or survey, when you fill in a form or report a problem with a Site.
Please do not disclose sensitive personal information to us via a Site, such as information relating to your racial or ethnic origin, political opinions, religious or other beliefs, physical or mental health, criminal background, etc.
Personal information which we collect from you will only be used for the purposes for which it was provided by you. We may use your information for the following:
- for internal record keeping purposes;
- to respond to your questions and comments;
- to provide you with information and updates in relation to our business, products and services;
- to allow you participate in promotional and marketing activities and to refine our marketing strategies;
- to permit you to participate in our social media activities and forums and other interactive features of a Site;
- for our business purposes, such as enhancing the presentation, content and administration of our Sites, developing our business, products and services, engaging in market research, providing customer service etc.; and
- to carry out our obligations arising from any contracts entered into between you and us.
We do not hold more information than is necessary for the purpose for which we collect it. We do not collect or keep your personal information for any longer than is necessary for the purposes for which it was collected or as required by law.
Right of Access, Rectification and Erasure
If at any time after giving us personal information you decide that you would like a copy of the personal information or you no longer wish us to hold or use the information, or if that the information becomes out of date or inaccurate, you are free to notify us in writing at the address set out below. You should include any personal identifiers which you supplied earlier via the Sites (e.g. name; address; phone number; e-mail address, social media account ID). We will endeavour to promptly provide you with a copy of the information or remove or rectify the information (for which we may charge a small fee).
Disclosure of Personal Information to Third Parties
In certain circumstances, we may ask to process your personal information for marketing purposes. If you do not wish for us to do this, please tick the relevant box on the forms we use to collect your data or contact us.
Links to Third Party Sites
You should also be aware that where you link to another website from our Sites, we have no control over that other website. Accordingly, we cannot guarantee that the controller of that website will respect your privacy or data security in the same manner as Ornua. The inclusion of a link on a Site does not imply endorsement of the linked site by us.
Keeping your Information Secure
We use appropriate technical measures to protect any information you disclose to us. Notwithstanding the foregoing, we cannot guarantee the security of any information you transmit to a Site and you do so at your own risk. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately of the suspected problem.
Use of Sites by Children
We do not collect information from any person under the age of thirteen. The Sites are directed only to individuals who are permitted to share their personal information without parental consent.
Cross-Border Transfer of Information
We may transfer your personal information to other countries where we do business for the purposes described above. Such other countries may have different data protection laws to your country of residence. If such a transfer occurs, we will protect the transfer, storing or processing of that information as described in this statement unless otherwise required by applicable laws. By submitting your personal information, you agree to any such transfer. If you disagree with such transfer, you should not use the Sites.
Collection of Non-Personal Information and COOKIES POLICY
You should be aware that each time you visit a Site, general information about your visit is automatically retained. We use statistical and other analytical information collected on browsers who visit the Site to provide us with general information about the number of people who visit a Site and who return to a Site; the pages that they visit; where they were before they came to a Site and the page and Site at which they exited. This information helps us monitor traffic on our Sites, so that we can manage the Sites’ capacity and efficiency. It also helps us to understand which parts of a Site are most popular, and generally to assess user behaviour and characteristics in order to measure interest in and use of the various areas of the Sites. This type of non-personal information and data can be collected through the standard operation of our Internet servers and logs as well as “cookies”.
To the extent permitted by law, neither Ornua, its directors, employees, servants and agents, subsidiaries, affiliates or other representatives shall be liable in respect of any claims, liabilities, costs, demands, causes of action, damages, losses, expenses (including without limitation, reasonable legal fees and costs of proceedings), howsoever arising, in connection with your access to or use of the Sites or the use and/or dissemination of personal information relating to you in accordance with this statement and your consents.
Amendments to this Statement
Ornua reserves the right in its sole discretion to amend this statement at any time, and you should regularly check this statement for any amendments we make.
Governing Law and Jurisdiction
This Privacy Statement and all matters in relation to the use and operation of the Sites are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.
Questions or Comments?
If you wish to contact us to discuss any matter in relation to this Privacy Statement or our processing of your information, please feel free to contact us at Ornua Ingredients UK Limited, Hazel Park, Dymock Road, Ledbury, Herefordshire, HR8 2JQ, UK, or by phone on 00 44 1 531 631 300.